Learn how to coach in collaboration with Trusted Coach Directory

Being able to conduct coaching conversations means you are a better listener, able to convey real interest in the person you are talking to and form more effective relationships. The benefits of adopting coaching approaches to conversations are not just for managers, everyone who recognises the importance of building great relationships can learn from this series. 

Coaching in action - what good coaching looks like

Coaching in practice. Kate Cooper shares some real examples of coaching in action and highlights the key learning points so you can hold great coaching conversations.



Helen Smith

Helen Smith

Dr Helen Smith is a trained facilitator, educator, coach, researcher and faculty head of coaching and mentoring for business and law, Manchester Metropolitan University,

Helen is passionate about motivating others, assisting individuals and organisations to achieve their best performance.

She previously held a variety of senior management positions, and worked as coach, in the healthcare and education sectors.

Kate Cooper

Kate Cooper

Senior Lecturer

Kate role is informed by her career as a senior academic in a university business school, focusing on strategy, leadership and professional development. 

Kate is also a conference keynote speaker, internationally, and provides expert commentary on a range of topics. She is regularly quoted in regional, national and international media, has appeared on both BBC television and radio, is a Forbes contributor and has a regular column in Dialogue Review, the business magazine for leaders.

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