Member Masterclass: The 3 critical mistakes managers make and how to fix them
Join Gail Bennett and Clare Portman, award-winning employee engagement consultants and directors at Peopletopia, as they reveal practical strategies to help you avoid the three most common management mistakes in this member-exclusive masterclass.
What to expect
This engaging and interactive online session will equip you with the tools to become a Brilliant Boss, helping your team thrive by avoiding these critical errors:
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Failing to set clear expectations
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Neglecting to provide feedback
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Forgetting to say “Thank you”
You’ll gain practical insights, actionable techniques, plus there’ll be an opportunity to ask questions directly to our expert speakers in a live Q&A.
Event details
Date: Thursday 13 February
Time: 10:00 – 10:45 am GMT
Location: Online via Zoom (you’ll receive a link to join upon registration)
Cost: Free for members
Not a member yet? Why not sign up today to access this webinar and exclusive member-only events, with your first month of membership completely free.
How to attend
Register now by clicking the link below. After registering, you'll receive a confirmation email followed by a Zoom link to join the session.
Feel free to join with your camera on or off – this is a relaxed, welcoming environment designed to optimise learning and engagement.
Speakers
Clare Portman
Director
Director at Peopletopia since 2011
Roles at Ceridian, 118118 and ACNielsen:
- Leadership and management development
- Coaching & Accelerated learning
- Performance Management
- Learning development, design, delivery and evaluation
- Employee Engagement
- Business values development
- NLP coaching
Experience:
Four years in the HR team at Ceridian UK Ltd, specialising in Learning and Development for UK and offshore sites.
Four years at 118118, in Call Centre Management and Learning and Development roles.
Five years at ACNielsen, Training team management, Client Training Consultancy and software training.
A brief, but delicious spell in the wine trade
Gail Bennett
Director
Director at Peopletopia since 2011
10 years at Orange
- Performance management
- Learning & Development
- Change Management & Leadership
- Strategic Business Partnering
- Coaching
- Leadership development
- Process improvement
- Employee Engagement
- MBTI Practitioner
Experience: A variety of roles during 10 years at Orange, focusing on process improvement, customer satisfaction, employee engagement and learning and development.
Prior to that 3 years at Adecco, in a head office support function before moving to manage an on-site Adecco office in a BT call centre, responsible for recruiting and managing 450 temporary staff.
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