Leadership Essentials: Delivering Outcomes

All organisations exist to transform inputs (such as a skilled workforce, materials, information, capital equipment, land, buildings) into outputs (such as goods and services) to provide value for users. To achieve the best possible outcome, i.e. the overall value that users obtain because of the performance of the activity or service you provide, your organisation must focus on maximizing the quality of its transformation processes. Focusing on outcomes rather than being preoccupied with inputs will help to drive your organisation’s growth, sustainable impact and profitability.

‘Leadership Essentials: Delivering Outcomes’ provides an overview of why delivering outcomes is an essential requirement of great leadership and includes top tips to help you focus on outputs, not inputs.

The Essentials leaflet is supported by three Spotlights that look at delivering outcomes in more detail to help you improve your leadership skills:

  • Outputs not Inputs
  • Measurement
  • Mindfulness


Going Further

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