Coaching Spotlight: A Model in Action

"I like to use the GROW model to help frame a coaching conversation. It’s simple and intuitive. With practice, it can become second nature for how you engage and guide employees. Managers can use the GROW model to help employees solve problems, establish and reach career goals, address issues or simply make better decisions." - Coats, C, (2018)

INTRODUCTION

This Spotlight is one of a series of Spotlights to support the Institute’s ‘Coaching Conversations’, an accredited Institute of Leadership and Management product that recognises coaching both as an invaluable tool for any leader or manager, and for developing your ability to support your colleagues in the workplace or those you may meet in a voluntary capacity.

This Spotlight provides a transcription of ‘The Grow Model in Action’ (0:52 – 5:01): the coach supports the team member to stretch her thinking through a structured series of questions, to arrive at a preferred option to take forward.

Watch example conversation

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REFERENCES

Coats, C., (2018). How To Have Coaching Conversations That Ignite And Engage People https://www.forbes.com/sites/forbescoachescouncil/2018/04/16/how-to-have-coaching-conversations-that-ignite-and-engagepeople/#588899501c95

Wilkinson, D., (2012). The GROW model in Action, https://youtu.be/6f3X2PEsV-Q

The Institute of Leadership & Management, (2019). Coaching Essentials: Structuring the Conversation

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