Leadership Essentials: Conversation
A conversation is two or more people talking to each other. Over the last century communication in organisations has moved from giving instructions to having conversations. To be effective as a leader you need to understand how conversations can be used to create connections, calm a situation, make an impact, affect mood, and much more.
‘Leadership Essentials: Conversation’ provides an overview of why conversation is essential for leadership capability and includes ‘Top Tips’ on how you can use conversation to become a better leader.
The Essentials leaflet is supported by three Spotlights that look at aspects of conversation in more detail to help you improve your leadership skills:
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Listening Skills
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Storytelling
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Power
Spotlights
Spotlight on Listening Skills
"Most of the successful people I’ve known are the ones who do more listening than talking."
Bernard Baruch, American financier and presidential advisor
Spotlight on Story Telling
"Storytelling is about sharing a message, telling your side of things, and encouraging your audience to see your business in a whole new light"
The Story Teller Agency (2018)
Spotlight on Power
"Power is the ability to achieve purpose. Power is the ability to affect change"
Martin Luther King, Jr. (1963)
