Leadership Essentials: Conversation

A conversation is two or more people talking to each other. Over the last century communication in organisations has moved from giving instructions to having conversations. To be effective as a leader you need to understand how conversations can be used to create connections, calm a situation, make an impact, affect mood, and much more.
Leadership Essentials: Conversation’ provides an overview of why conversation is essential for leadership capability and includes ‘Top Tips’ on how you can use conversation to become a better leader.

The Essentials leaflet is supported by three Spotlights that look at aspects of conversation in more detail to help you improve your leadership skills:
  • Listening Skills
  • Storytelling
  • Power

Further Resources

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