In November 2020, we conducted a satisfaction survey to understand what our customers feel about Membership and whether it enhances their leadership capability.
Here's what we found out...

74% said they feel their leadership capability has improved.

75% said they are better equipped to deal with challenges.

76% said their confidence has increased.

89% said they are likely to retain their professional membership.

82% said they are satisfied or very satisfied with their membership.
(an increase of 3% from last year)

89% said they would be very likely or likely to recommend us.
(an increase of 4% from last year)
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