Executive team

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John Mark Williams FIoL


John is our CEO, working closely with our Board and all the members of our team to support us in fulfilling our mission. He has worked in many leadership roles across the world and enjoys supporting other leaders to achieve their best. John did his MBA at Northumbria University, and spends most of his spare time running (slowly), reading, writing, and collecting antique Chinese Government bonds. Yes, really.

John’s motto is “We are what we share”.

If you would like to contact John directly, email [email protected] or connect on LinkedIn.

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Melanie Robinson FIoL

Deputy CEO

A Fellow of the Chartered Institute of Management Accountants, Melanie leads our Finance and Corporate Services team and as our Company Secretary oversees our governance and compliance. In addition to her role at The Institute, Melanie is currently studying an MBA at Aston Business School and is a Trustee for another non-profit organisation.


Gaynor Lewis FIoL

Director of Strategic Partnerships

Joining The Institute of Leadership from the professional body and development sectors, Gaynor has over 20 years’ experience of building relationships, in the UK and internationally, promoting the concept of continuing professional development. A key aspect is raising the profile of ‘leadership’ as a professional skill that can be developed and improved.

Gaynor’s favourite leisure activities include;  walking the coastal path of Wales and volunteering at the local community theatre (always behind the scenes though, usually painting them!)

If you would like to contact Gaynor directly, email – [email protected]

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Rebecca Martin MIoL

Director of Events & Engagement

With over 20 years of experience in sales and marketing within the hotel, hospitality and events industries, Rebecca has a keen eye for creating impactful experiences that drive revenue growth and customer satisfaction.

If you would like the opportunity to collaborate with The Institute on our podcast and events programme, you can contact Rebecca directly by emailing [email protected] or connecting on LinkedIn.


Support for customers and clients (including membership) 


Jerome Goodluck MIoL

Senior Business Manager

Expertise in supporting training provider organisations. Contact Jerome directly by email [email protected] or visit his LinkedIn profile.

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Customer and client support team

For enquiries about our products and services, joining as a member, renewing or upgrading membership or for anything else, contact the team on +44 (0)1543 266886 or email membership@leadership.global.


Events, speakers and contributors 


Jane Nicholson-Biss MIoL

Stakeholder Engagement Manager

For any enquiries regarding content collaborations, speaking opportunities and comments, please contact jane.nicholson-biss@leadership.global.


Karen Usmani MIoL

Event Manager

With over 17 years in the hospitality industry, Karen curates captivating events that enhance the member experience, including virtual events like our Meet the Author, Members Masterclass series and amazing live events like Leadership Live and The Leadership Awards.

If you have a desire to contribute as a guest speaker, please contact the team at [email protected], or by messaging Karen on LinkedIn.


Rod Jones MIoL

Learning Quality Manager

Rod has considerable experience working in leadership training and product development, and his responsibilities include learning content curation, Institute Approved and the Institute's award-winning tool, MyLeadership.


Editorial and Advertising

EDGE Journal

For editorial enquiries contact Sally Percy at [email protected].

For advertising enquiries contact Rebecca Martin at rebecca.[email protected] or +44 (0)1543 266886.