A real gem of a book, full of clear, insightful and practical advice on how to deal with difficult people in a caring and effective manner.
– Bridget Caldwell, BAFTA and double Royal Television Society award-winning Director and Producer
All Events
Meet the Author: In conversation with Nick Robinson
Meet the Author:
In conversation with Nick Robinson
Go behind the book
Hear the story and inspiration behind The 9 Types of Difficult People, and discover what motivated Nick to explore these personalities in the workplace.
Why things go wrong at work
Find out the most common reasons workplace relationships break down, and pitfalls to avoid.
Turn conflict into collaboration
Nick shares how you can decode warning signs, fine-tune your approach, and boost workplace relationships to create a more positive workplace culture.
Q&A
Bring your questions along for Nick to answer live.
About the book
Nick’s book, The 9 Types of Difficult People, was recently published by Pearson. It made the WHSmith non-fiction book chart and the longlist for business book of the year, as well as attracting endorsements from highly respected business leaders.
Designed to help anyone who has experienced a difficult person at work, the book explores the nine types of ‘difficult people’ and enables readers to diagnose the type of person they’re working with. Nick shares practical tools and techniques for dealing with each different type and how to help build the right mindset for success and successful workplace relationships.
Belinda O'Neill MIoL
Event Host
Lydia Maley, MIoL
Event Support
Nick Robinson
Executive Coach
Hosted by award-winning best-selling author, speaker, event facilitator, podcaster, content creator, educator and the founder of Be Inspired To Be®, Belinda O’Neill. Belinda is a vibrant member of our community and the much-loved host of our monthly webinar series, Meet The Author.
Event Coordinator
Specialising in membership and corporate fundraising events within the not-for-profit sector, Lydia is committed to creating engaging, inclusive experiences that deliver impactful learning for leadership communities.
Nick Robinson has over two decades of experience as an Executive Coach, working with managers across every size and type of organisation – from SMEs to multinationals, public sector to private.
He’s a former Chartered Accountant, a Certified Professional Coach, an NLP Master Practitioner, a Graduate of the Newfield School’s Mastery in Coaching programme and has served two terms on the Council of the Institute of Directors.
Before becoming a coach, Nick had large-company experience in senior Finance, Corporate Strategy, Human Resources and Project Director roles. He now specialises in one-to-one and team coaching for difficult people and tough teams at work.
Belinda O'Neill MIoL
Event Host
Hosted by award-winning best-selling author, speaker, event facilitator, podcaster, content creator, educator and the founder of Be Inspired To Be®, Belinda O’Neill. Belinda is a vibrant member of our community and the much-loved host of our monthly webinar series, Meet The Author.
Lydia Maley, MIoL
Event Support
Event Coordinator
Specialising in membership and corporate fundraising events within the not-for-profit sector, Lydia is committed to creating engaging, inclusive experiences that deliver impactful learning for leadership communities.
Nick Robinson
Executive Coach
Nick Robinson has over two decades of experience as an Executive Coach, working with managers across every size and type of organisation – from SMEs to multinationals, public sector to private.
He’s a former Chartered Accountant, a Certified Professional Coach, an NLP Master Practitioner, a Graduate of the Newfield School’s Mastery in Coaching programme and has served two terms on the Council of the Institute of Directors.
Before becoming a coach, Nick had large-company experience in senior Finance, Corporate Strategy, Human Resources and Project Director roles. He now specialises in one-to-one and team coaching for difficult people and tough teams at work.
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